On Just Eat the menu price is only part of the bill - delivery, service and small-order fees decide what you actually pay at checkout.
Just Eat is one of the UK's largest takeaway and food-delivery platforms, connecting customers with local restaurants and chains. The price you pay rarely matches the restaurant's own menu: delivery and service fees, small-order charges and, on some restaurants, marked-up menu prices all stack on top. Understanding which fees apply - and how a subscription or collection changes them - is the key to keeping an order down.
| What you're buying | Typical price | How Just Eat compares |
|---|---|---|
| Restaurant menu items | Set by each restaurant | Some restaurants price higher on the app than in-store to cover platform commission. |
| Delivery fee | Roughly £0 - £5 per order | Varies by restaurant and distance; some offer free delivery, others charge per order. |
| Service fee | A small percentage or flat charge | Applied on top of the basket on many orders; check the breakdown at checkout. |
| Small-order fee | Around £1 - £3 | Triggered when your basket falls below a restaurant's minimum - easy to avoid. |
| Collection orders | No delivery or service fee | Picking up yourself usually avoids the add-on fees entirely. |
| Subscription / fee-saver plan | A monthly fee | Can waive or reduce delivery fees if you order often enough to justify it. |
On Just Eat the headline cost is the restaurant's menu, but the checkout total adds a delivery fee, a service fee and sometimes a small-order fee. The delivery fee is set per restaurant and varies with distance, so the same meal can cost different amounts to deliver from two nearby outlets. Service fees are typically a percentage or flat charge layered on the basket.
There's also a less visible factor: some restaurants set higher menu prices on the platform than they charge in-store or for direct orders, recovering the commission the platform takes. That means the app price isn't always the restaurant's true price, and ordering direct or collecting can sometimes be cheaper for the same food.
The fees bite hardest on small delivery orders: a modest basket can attract a small-order fee, a delivery fee and a service fee that together rival the cost of the food. Distance and individual restaurant pricing also push the total up without changing what you actually eat.
You can sidestep most of these by collecting in person, which generally drops delivery and service fees, by building a larger basket to clear the small-order minimum, and by ordering from restaurants that offer free delivery. If you order frequently, a fee-saving subscription can pay for itself, but only above a certain order volume.
Check the full price breakdown before paying, choose restaurants with free or low delivery, and combine orders to clear the small-order minimum rather than paying a fee on a tiny basket. Collection avoids most add-on fees, and a fee-saver subscription is worth it only if you order often enough to recoup the monthly cost.
Because the same takeaway can be priced differently across delivery platforms and for direct orders, it pays to compare. FindPrices can help you compare how the same kinds of orders are priced across services as you shop, so you can spot when another route to the same meal is cheaper.
FindPrices compares the exact product across retailers while you shop, so you only pay full price when it really is the best price.
Compare Pricing Now - It's FreeTwo reasons: the platform adds delivery, service and sometimes small-order fees on top of the menu, and some restaurants set higher prices on the app than in-store to offset the platform's commission. The app total can therefore exceed ordering direct.
Many orders include a service fee, typically a small percentage or flat charge on the basket, shown in the checkout breakdown alongside any delivery and small-order fees. It's worth checking the breakdown before paying.
Choose collection rather than delivery, order from restaurants offering free delivery, or use a fee-saving subscription if you order frequently enough to justify the monthly cost. Collection usually removes both delivery and service fees.
Not always - some restaurants price higher on the app to cover commission, so ordering direct or collecting can be cheaper for the same food. It's worth comparing the app total against the restaurant's own price.
It's a charge of roughly a pound or two applied when your basket falls below a restaurant's minimum order value. You can avoid it by adding items to clear the minimum or by ordering from a restaurant with a lower threshold.
Only if you order often. A fee-saver plan can waive or reduce delivery fees, but you need to order frequently enough that the saved fees outweigh the monthly subscription cost. For occasional users it rarely pays off.
FindPrices does the comparison shopping for you, every time - quietly, automatically, on every product page.